Our service offer

You are in good hands with us. We organise, you enjoy. That is what we have been doing since 1986.
This especially includes responding to the needs of our guests and optimising our service offer.  

We offer the following services to all our guests free of charge

• Use of the Huerzeler infrastructure in hotels and cycling stations
• Storage of the rental bicycle in the cellars incl. lock (deposit)  
• Pump, tools, washing area at most of our cycling stations/hotels
• Saddle bag with inner tube and tyre lever
• Use of the workshop service (for Huerzeler rental bicycles)
• Info package about cycling on site (info board, app)
• Guest card with discount in our boutiques

In addition, we offer the following services, for a fee

• Guided tours
• Mallorca classic tours
• Massage in various cycling hotels

Huerzeler advantages +
additional benefits

Individual, tailor-made or an all-in-one offer. With us, a travel professional takes care of your travel services, no matter whether it's a stay at our cycling destinations (Spain/Greece) or a worldwide cycling tour.

Book hotel +
rental bicycle directly with us

If you book a stay at one of our cycling destinations that includes hotel + rental bicycle(optionally flight + transfer), you will benefit additionally from:

• 20% off the bicycle rental
• Carbon rental bicycle guaranteed
• All-round support from Huerzeler travel guide
• Package holiday cover (included)/travel cancellation cover (optional)
• Sports bag
• Drinking bottle
• Huerzeler team jersey
• 2 Fit Hit from Romer (sport nutrition)
• Cycling map (optional)
• Souvenir gift

Infrastructure

Accomodation + care of your bicycle

• Controlled, supervised storage room for bicycles
• Lockable suspension device, reserved for your bicycles
• Lock available for a deposit of € 10.– at the reception of your hotel or in the station
• Tools and air pumps for self use
• Washing place for cleaning

Mechanic + workshop

• Trained bicycle mechanics service both – rented and private bicycles
• Repairs Huerzeler bicycles free of charge. Repairs on own bicycles according to workshop price list.
• Sale and installation of wear material (tyres, chains, brake pads, etc.)

Consent to photo and/or film recordings at our cycling stations and their publication

At our cycling stations, numerous photos (especially group photos) and videos are taken by leaders, guides and guests and made available to us (Huerzeler - The Cycling Experience). Without your explicit objection (notification to the management), we assume,
that you agree with the use of these photos/films, for our communication measures (print and digital).

Boutique

Did you forget something at home or would you like to add to your cycling equipment? A visit to our cycling boutiques is worthwhile in any case. Browse through a wide range of cycling clothing and equipment of well-known brands, at fair prices. You will find our boutiques at all Huerzel locations.

The Huerzeler collection

Best quality, best price

From cyclists for cyclists. Our popular cycling clothing brand is the result of years of experience and passion.

We offer high quality equipment like cycling jerseys, cycling pants and many other accessories at reasonable prices.

Available in all Huerzeler boutiques.

Premium brands

In addition to our own brand, we also offer a variety of cycling clothing and utensils from other manufacturers.
You will find articles of the following brands:

Guest card benefits

Present your guest card when shopping and benefit from our discounts.

•     5% discount from € 75.- purchase
•     10% discount from € 150.- purchase

Products from Assos and tokens for guided tours are excluded.

Shopping Tip: The ASSOS Factory Outlet Store in Playa de Muro and Playa de Palma

Visit the ASSOS Factory Outlet Stores at our stations "Playa de Muro South" and "Playa de Palma Bali"
Here you will find a great assortment of cycling clothing from ASSOS at absolute lowest prices.